With its focus on software developers, Jira's probably not for every office, but obviously it would behoove those making apps and programs to give it a shot. Any brand with an NPS that low is getting verbally eviscerated by its users.)Ītlassian's Jira is another collaboration tool that scored okay, just behind Slack in most areas, although it was ahead of Slack in satisfaction with tech support, earning an 8.3 compared to Slack's 7.4. (NPS are based on the likelihood to recommend rating they extrapolate how many people are talking up a product versus bad-mouthing it. Planner, however didn't score well at all, coming in at the bottom of almost all the ratings, including earning an epically negative NetPromoter score (NPS) of -42 percent. Plus, it has a second project management tool, Microsoft Planner, which comes with some Office 365 Enterprise subscriptions.
It not only has the traditional Project product for tracking teamwork, but it also has a direct Slack collaboration competitor called Microsoft Teams (which scored about as well as Project did). Microsoft is in a weird state with this survey. Asana is a perfect example, with plenty of management and communications, but that didn't help Asana much, as it only got a 6.8 overall score. We combined the list of project management and online collaboration tools above, because there's significant overlap in a lot of the products. It's the winner for collaboration tools with a 7.5, the highest overall score of any product in this survey. It started life as a chat system in a failed game, but the company pivoted into work communication and has done nothing but collect investor money and new customers ever since. Slack has only been around for a few years. The winner on the collaboration side is the hot "new" kid on the block. Albeit not with a super-high score-it only managed to earn an 7.1 (out of 10) overall, which is on the low side for winners of any of our surveys. Because of Project, Microsoft is taking home the Business Choice award. With over 30 years of experience, this was Microsoft Project's category to lose. Looking for expert opinion? Read The Best Project Management Software and The Best Online Collaboration Software. You can win! Sign up for the What's New Now mailing list to receive invitations for future sweepstakes! That said, it was enough for us to gauge exactly which products are the winners in these areas. That's a solid C grade-passing-but just barely. The project management side received only enough response to include five products (two from the same vendor) and only three collaboration tools made the cut. That said, from the looks of our survey results, it doesn't appear that PCMag readers-the people taking our surveys-are necessarily madly in love with this category of software. We think of them as productivity apps for teamwork. They're all about communication, keeping the lines open in the office so individuals and teams can stop with all the voicemails, emails, and worst of all, the meetings ( so. Best Hosted Endpoint Protection and Security SoftwareĬollaboration apps and services are a little different.
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